Return Policy

Most items can be returned within 90 days of receiving the item.  Items purchased on ishop2support.com may be returned either to a store or by mail, unless stated otherwise in the list of exceptions below. 

Items must be returned in the original manufacturer's packaging, so we recommend you keep your packaging for at least the first 90 days after purchase.

 

Exceptions:

FOOD - 90 days if non-perishable 

Perishable items cannot be returned by mail. If you receive a damaged or defective perishable item, please email info@ishop2support.com with the following information:

  • Order number for the item
  • Date of arrival
  • Condition of item at time of arrival
  • Detailed explanation of the issue
  • Whether you want a refund or replacement

 

Our 100% Satisfaction Guarantee

Your satisfaction is a top priority.

We will provide timely, courteous customer service. If ever we’re discourteous, or if customers’ inquiries are not handled in a timely manner, we encourage customers to let us know. Customer comments will help us to better serve them.

We will provide high quality products that meet or exceed your standards. If you are dissappointed with the quality or condition of an item purchased at kaboomfun.com, we will return your money or replace the item free of charge. 

We will respect each customer’s pivacy and property. Respecting the privacy and property of others is a fundamental courtesy. If our employees damage property, they will initiate a prompt, mutually agreeable resolution of the problem.

If you aren’t happy, we want to know. Please contact us by email at info@ishop2support.com or call customer service at 888-791-8400 whenever you have a concern or a problem with your order. 

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